saifihsan.com

2.0experience

2.1Foodics

Jul 2021 – present · Riyadh, Saudi Arabia

Restaurant-tech SaaS: POS, management console, and online ordering for 30,000+ businesses. Remote from Amman until Jan 2025.

2.1.1engineering manager — Online

Nov 2024 – present

  • Inherited an underperforming team of 7 engineers across 4 squads. Managed out 4, brought in 6 (5 external hires, 1 internal transfer), and coached up the 2 retained — rebuilding it into an 8-engineer team recognized as one of the strongest at Foodics.
  • Cut production escalations from 4–5 a week to one a month or fewer on a platform processing 1.6M+ online orders a month across mobile apps, web, and kiosk. Retired the frontend on-call rotation.
  • Revamped the white-label ordering web serving 130M visits a year. Rebuilt and unified the kiosk (400K+ orders a month) — incident escalations dropped to zero, with remaining tickets feature requests.
  • Co-owned the Online roadmap with product — sequencing kiosk stabilization, the white-label revamp, and the Menu replatform against ongoing feature delivery.
  • Expanded in early 2026 to lead ~20 engineers across frontend, mobile, and backend, including 2 engineering managers.
  • Leading the replatform of a PHP monolith into .NET microservices on PostgreSQL as owner of the Menu domain, serving 30,000 active businesses — staying hands-on in the backend by design.
  • One of the first AI adopters at Foodics (2025) — matured from AI-assisted code review to spec-driven agentic development, with coding agents governed by DDD, SOLID, and clean-architecture rule sets, now the standard workflow on the Menu build.

2.1.2frontend team lead — RMS

Apr 2023 – Nov 2024

  • Owned a squad's frontend end to end: delivery, quality, and roadmap input.
  • Interviewed, hired, and onboarded 2 mid-level engineers, then managed them day to day.
  • Completed the Vue 2 to Vue 3 console migration for 30,000 active businesses with no feature freeze.
  • Drove frontend unit-test coverage to 65%, hand-written before AI code-generation tools.

2.1.3senior frontend engineer — RMS

Jul 2021 – Apr 2023

  • One of 3 senior frontend engineers supporting 4 squads alongside 8 backend engineers. Delivered across 2 squads.
  • Revamped the RMS dashboard end to end with zero backend changes, on a platform processing 9M orders a month for 30,000 businesses.
  • Expanded the merchant-facing reporting suite with new report types.
  • Initiated the Vue 2 to Vue 3 migration of the merchant console.

2.2earlier

Nov 2020 – Jul 2021Tarjama, AmmanRevamped the core translation workspace — document intake to multi-language translation — in Vue.js 2.
Nov 2019 – Oct 2020Bayt.com, AmmanDelivered custom enterprise career portals on Talentera and features on Evalufy as the sole mid-level engineer, mentoring 2 juniors and owning the complex work. Built a CLI bridge letting a legacy TCL codebase render Vue.js 2 components — modernized the stack without a rewrite.
Oct 2018 – Sep 2019Disruptk / Aurora, AmmanSole frontend engineer at a pre-seed startup. Built two products from scratch — a CMS and a customer-facing app — in Angular.
Dec 2016 – Sep 2018Clearmove, AmmanTrainee to developer. Built the frontend of a move-management system in AngularJS within a 3-engineer squad.

2.3documents

Saif-Ihsan-CV.pdf · 55 KB